Faq
Faq
General
Are you open over the weekend?
Yes, Duggan Recovery operates over the weekend. We offer a 24-hour service, 365 days of the year (including Christmas, New Year and other public or bank holidays).
Do you tow or use a flatbed lorry?
We use either tilt or slide trucks or beavertails. We are equipped for most on or off-road vehicle types so rest assured we will be able to recover your vehicle. Unless it exceeds our 3.5-ton weight limit for recovery.
Can you tow my vehicle out of a parking garage?
Yes. We use specialist equipment that allows us to recover fully immobile vehicles or vehicles under cover.
Where will you recover my vehicle to? What are the options?
We most often recover to home premises but can recover to a repairer or other garage of the customer’s choice.
Is there a limit to the distance I can be recovered?
No. We are a national recovery business so can tow or recover a customer’s vehicle to any location in the UK.
Recovery
Can you recover a vehicle with no keys or that's locked?
Yes. If a vehicle is locked and no keys are available, we can still recover it to a requested location.
How can I pay?
We accept cash, Debit Card, Credit Card, Apple Pay, Contactless or Bank Transfer.
Can you take passengers in your recovery truck?
Yes. We can accommodate multiple passengers in the recovery vehicle cabin.
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Get in touch
Contact Us
Address
525 Caerleon Rd
Newport, NP19 7NN
info@dugganrecovery.co.uk